Frequently Asked Questions
What is the focus of the collaborative robot manufacturer?
We are a collaborative robot company that prioritizes independent research and development of all core components. Our facilities include multiple large production bases and a specialized R&D center.
What is the warranty period for the 6-axis robot arm?
The product comes with a comprehensive 12-month warranty.
Why should customers choose this robotic solution?
We offer excellent quality products, highly competitive pricing, and support from a professional technical team.
How is the quality of the robots guaranteed?
We ensure quality through a pre-production sample before mass production and a strict final inspection of every unit before shipment.
What delivery and payment services are provided?
We accept various delivery terms including FOB and EXW. Accepted payment methods include T/T and Western Union, primarily in USD.
What communication languages are supported?
Our team is proficient in English and Chinese to serve a wide range of international clients.